Swiftlink Terms and Conditions
Last Updated: March 27, 2025

1. Introduction
Welcome to Swiftlink, a telecommunications company and Internet Service Provider (ISP) serving Binangonan, Rizal. By subscribing to our services, you agree to abide by the following Terms and Conditions. Please read them carefully.

2. Service Description
Swiftlink provides internet services to residential and business customers. Service availability and speeds depend on network infrastructure, coverage, and customer location.

3. Account and Subscription

• Customers must provide accurate and up-to-date information when subscribing.

• Account holders are responsible for all activities under their subscription.

• Subscription plans, pricing, and terms may be updated with prior notice.

4. Billing and Payments

• Payments must be made on or before the due date to ensure uninterrupted service.

• Customers can pay via our official payment portal: swiftlinkph.com.

• Late payments may result in service suspension or additional charges.

• All fees paid are non-refundable unless stated otherwise.

5. Fair Use Policy

• Swiftlink enforces a Fair Use Policy (FUP) to ensure equitable bandwidth distribution.

• Excessive data usage may result in speed throttling or service restrictions.

• Unauthorized reselling or redistribution of Swiftlink services is prohibited.

6. Acceptable Use

• Customers must not use the service for illegal activities, including hacking, fraud, or distribution of malicious software.

• Any activities that may harm the network or other users are strictly prohibited.

• Swiftlink reserves the right to suspend or terminate accounts violating these terms.

7. Service Interruptions and Limitations

• Swiftlink strives to provide reliable internet access but does not guarantee 100% uptime.

• Outages due to maintenance, technical issues, or unforeseen circumstances may occur.

• Customers will be notified in advance, where possible, about scheduled maintenance.

8. Customer Support

• Our support team is available to assist with inquiries and technical issues.

• Contact us via our official channels: Facebook Page Swiftlink

9. Termination of Service

• Customers may request service termination with prior notice.

• Swiftlink may suspend or terminate service due to non-compliance with these Terms and Conditions.

10. Amendments to Terms
Swiftlink reserves the right to update these Terms and Conditions at any time. Continued use of our services implies acceptance of the updated terms.

11. Governing Law
These Terms and Conditions are governed by the laws of the Philippines.

For any questions, please contact us at swiftlinkitsolution@gmail.com or visit our website: swiftlinkph.com.

Swiftlink Privacy Policy
Last Updated: March 27, 2025

1. Introduction
Swiftlink respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services and visit our website, swiftlinkph.com.

2. Information We Collect
We collect the following types of information:

• Personal Information: Name, address, email, phone number, and payment details.

• Account & Service Information: Subscription details, service usage, and billing records.

• Technical Information: IP addresses, device details, browsing behavior on our website, and network logs.

• Cookies and Tracking Data: To enhance user experience and improve our services.

3. How We Use Your Information
We use your information to:

• Provide and manage Swiftlink services.

• Process payments and billing.

• Improve our website, customer support, and network performance.

• Send service-related notifications, updates, and promotional offers.

• Comply with legal and regulatory requirements.

4. Data Sharing and Security

• Swiftlink does not sell or rent personal data to third parties.

• We may share your data with trusted partners (e.g., payment processors, service providers) only for service-related purposes.

• We implement strict security measures to protect your personal information.

5. Customer Rights & Choices
You have the right to:

• Access and update your personal data.

• Request data deletion, subject to legal and service obligations.

• Opt-out of marketing communications.

• Restrict certain data processing activities.

6. Cookies and Tracking Technologies
Our website uses cookies to:

• Improve website functionality and user experience.

• Analyze website traffic and usage patterns.

• Provide personalized content and advertisements. You can manage cookie preferences through your browser settings.

7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations.

8. Third-Party Links
Our website may contain links to third-party sites. Swiftlink is not responsible for their privacy policies or content.

9. Policy Updates
Swiftlink reserves the right to update this Privacy Policy. Any changes will be posted on our website with the updated effective date.

10. Contact Us
For inquiries about this Privacy Policy, contact us at: ???? swiftlinkitsolution@gmail.com
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Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : swiftlinkitsolutions@gmail.com
Phone : 9175677444
To upload proof of payment, please log in first.