Swiftlink Terms and Conditions
Last Updated: March 27, 2025

1. Introduction
Welcome to Swiftlink, a telecommunications company and Internet Service Provider (ISP) serving Binangonan, Rizal. By subscribing to our services, you agree to abide by the following Terms and Conditions. Please read them carefully.

2. Service Description
Swiftlink provides internet services to residential and business customers. Service availability and speeds depend on network infrastructure, coverage, and customer location.

3. Account and Subscription

• Customers must provide accurate and up-to-date information when subscribing.

• Account holders are responsible for all activities under their subscription.

• Subscription plans, pricing, and terms may be updated with prior notice.

4. Billing and Payments

• Payments must be made on or before the due date to ensure uninterrupted service.

• Customers can pay via our official payment portal: swiftlinkph.com.

• Late payments may result in service suspension or additional charges.

• All fees paid are non-refundable unless stated otherwise.

5. Fair Use Policy

• Swiftlink enforces a Fair Use Policy (FUP) to ensure equitable bandwidth distribution.

• Excessive data usage may result in speed throttling or service restrictions.

• Unauthorized reselling or redistribution of Swiftlink services is prohibited.

6. Acceptable Use

• Customers must not use the service for illegal activities, including hacking, fraud, or distribution of malicious software.

• Any activities that may harm the network or other users are strictly prohibited.

• Swiftlink reserves the right to suspend or terminate accounts violating these terms.

7. Service Interruptions and Limitations

• Swiftlink strives to provide reliable internet access but does not guarantee 100% uptime.

• Outages due to maintenance, technical issues, or unforeseen circumstances may occur.

• Customers will be notified in advance, where possible, about scheduled maintenance.

8. Customer Support

• Our support team is available to assist with inquiries and technical issues.

• Contact us via our official channels: Facebook Page Swiftlink

9. Termination of Service

• Customers may request service termination with prior notice.

• Swiftlink may suspend or terminate service due to non-compliance with these Terms and Conditions.

10. Amendments to Terms
Swiftlink reserves the right to update these Terms and Conditions at any time. Continued use of our services implies acceptance of the updated terms.

11. Governing Law
These Terms and Conditions are governed by the laws of the Philippines.

For any questions, please contact us at swiftlinkitsolution@gmail.com or visit our website: swiftlinkph.com.